When The Audience Knows More Than You.
I was delivering my first online training session on the PERMA Model of Happiness Positivity, Engagement, Relationships, Meaning, and Appreciation to a group of corporate professionals ranging from freshers to mid-career employees. For someone like me, happiness had always meant simple joys like buying new clothes or watching a movie. But that day, I was sharing how happiness can be cultivated through small, proven practices.
While discussing “Meaning,” I told the story of Jadhav Payeng, who created a forest single-handedly, giving profound purpose to his life. The audience listened intently, connecting the story to their own lives until one participant asked:
“If meaning and purpose are so important, then why did V. G. Siddhartha, the owner of Café Coffee Day, take his own life? We often hear of film stars doing the same.”
I froze for a moment. Siddhartha did have meaning he built a beloved brand, created thousands of jobs, and left a legacy. Yet, his story is a reminder that meaning alone is not enough. Mental health, emotional resilience, and support systems are equally crucial.
Instead of trying to produce an instant answer, I acknowledged the sensitivity of the question: “That’s a very thoughtful point.” I invited the group to share their perspectives, which led to an insightful discussion about hidden struggles and the importance of mental well-being. I assured them I would explore the topic further and share my findings later.
That day, I learned something important a trainer’s value lies not in knowing everything, but in creating space for honest dialogue. I now call this my Acknowledge–Engage–Follow-up method. When the audience knows more than you, it isn’t a challenge to your authority it’s an opportunity for deeper learning, for both them and you.
Pushpa Pant
Happiness & Well-being Training
